Under My Contacts, choose the contacts folder for the shared contacts list. Make sure the correct account is highlighted, then choose Change. Select the Email tab. For more information, see Create a shared mailbox , which describes what the admin needs to do. You can't access the shared mailbox from the Outlook app that's installed on the mobile device. Before you can use a shared mailbox, the Office admin for your organization has to create it and add you as a member. Do you want this feature? In Outlook go to calendar view, and choose the shared mailbox. If your admin only recently added you to a shared mailbox, it may take a few minutes before the shared mailbox appears. Use the shared calendar After your admin has added you as a member of shared mailbox, close and then restart Outlook. If that didn't work, then manually add the shared mailbox to Outlook:
When you enter appointments, everyone who is a member of the shared mailbox will be able to see them. Whenever you send a message from your shared mailbox, your recipients will only see the shared email address in the message. You can also use the shared mailbox as a shared team calendar. If that didn't work, then manually add the shared mailbox to Outlook: What if it didn't work? If you don't, choose the From dropdown box and choose your shared mailbox. Use a shared mailbox on a mobile device phone or tablet To access a shared mailbox on a mobile device, open your browser, sign in to Office , and then go Outlook on the web. You can't access the shared mailbox from the Outlook app that's installed on the mobile device. The user account for the shared mailbox itself should stay in disabled state. If your admin only recently added you to a shared mailbox, it may take a few minutes before the shared mailbox appears. Make sure the correct account is highlighted, then choose Change. Open the email message you want to reply to. From now on when you want to send a message from your shared mailbox, the address will be available in your From drop down list. Use the shared calendar After your admin has added you as a member of shared mailbox, close and then restart Outlook. The shared contact list associated with the shared mailbox is automatically added to your My Contacts list. Everyone who is a member of shared mailbox can see their changes to the shared calendar. For instructions, see Add a shared mailbox in Outlook on the web. Any member of the shared mailbox can create, view, and manage appointments on the calendar, just like they would their personal appointments. For instructions, see Create a shared mailbox. The shared mailbox should automatically display in your Folder pane in Outlook. Type the shared email address, such as info contoso. Send automatic replies from a shared mailbox Only your Office admin has permissions to set this up. From field at the top of your message, you should see the name of your shared mailbox. From Outlook on the web you'll be able to access the shared mailbox. Click From in the message, and change to the shared email address. Select the Email tab.
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